White Glove Insurance, a boutique personal lines agency known for its Ritz-Carlton-level service and technology integration, has achieved two significant industry recognitions: Great Place to Work Certification and an A+ accreditation from the Better Business Bureau (BBB). The company reported a perfect 100% employee approval rating in the Great Place to Work survey, alongside the BBB's highest rating for ethical practices and customer satisfaction.
The Great Place to Work certification highlights the company's intentional focus on workplace culture and employee experience, which CEO Ty Crockett credits as the driving force behind their service excellence. "Our team is the foundation of everything we do," Crockett said. "The certification validates our commitment to creating an environment where talented professionals can thrive, grow, and deliver exceptional service to our clients." The agency, founded in December 2025, has quickly built a reputation as an employer of choice by offering competitive compensation, professional development, and a collaborative atmosphere.
The BBB A+ accreditation reflects White Glove Insurance's dedication to transparency and customer-centric operations. The BBB's evaluation process assesses factors such as complaint resolution, advertising honesty, and business practices, and the A+ rating signals that the agency exceeds industry standards. Crockett emphasized that this rating is a promise to clients: "It demonstrates that we operate with integrity, resolve issues promptly, and hold ourselves accountable to the highest standards."
White Glove Insurance operates across Ohio, Florida, Virginia, Washington D.C., Maryland, and North Carolina, serving clients with a salaried producer model that eliminates conflicts of interest, allowing advisors to focus solely on client needs. The agency's infrastructure includes proprietary technology, strategic carrier partnerships, and a 24/7 Client Relations team. Retention strategies such as handwritten notes and quarterly check-ins aim to deliver a retention rate well above industry averages.
The combination of these certifications positions White Glove Insurance as a trusted player in the personal lines market, where both employee satisfaction and customer trust are critical differentiators. As the company expands, these accolades are likely to bolster its credibility and attract both top talent and discerning clients. For more information, visit whitegloveinsurance.com.
