Superpanel, the intake infrastructure built for high-volume operations in regulated environments, announced the launch of Voco, its native voice execution layer for complex legal intake. The announcement, made on March 5, 2026, highlights Superpanel's growth, having evaluated nearly 250,000 cases and signed more than 15,000 cases in the past year for plaintiff law firms. Voco aims to capture revenue lost during intake, a critical pain point for firms.
According to Superpanel, callers are always given the option to speak with a staff member, yet fewer than 4 percent choose to do so, indicating that automated voice processes can effectively handle the majority of intake interactions. Voco integrates seamlessly with Superpanel's existing platform, which manages intake end-to-end, from first contact through case qualification and handoff, with accountability for outcomes and human oversight where judgment is required.
Founded in 2024, Superpanel has completed nearly 250,000 intake workflows across lemon law, personal injury, employment law, and mass tort. In the past year, organizations using Superpanel have signed more than 15,000 cases, collected, verified, and organized over 60,000 supporting documents, handled up to five times more inbound inquiries per intake staff member, and seen conversion rates increase by up to 300 percent within six months of full deployment, all without adding headcount. By owning intake execution end to end, Superpanel helps firms avoid missed opportunities and intake inconsistency that can cost high-volume practices millions of dollars in lost cases each year.
The launch of Voco addresses a significant challenge for plaintiff law firms: the hidden loss center of intake. Traditional intake processes often result in lost cases due to inefficiencies, inconsistent handling, or failure to capture key information. Voco's voice layer automates these interactions, ensuring that every call is handled consistently and that potential cases are not overlooked. With the option to transfer to a human staff member always available, the system balances automation with the necessary human touch for complex cases.
Superpanel's approach is designed for high-volume, highly regulated environments where accuracy and compliance are paramount. The platform's ability to handle multiple practice areas demonstrates its versatility. For more information, visit www.superpanel.io.
