Total Service, through its platform totalservice.cloud, has launched "Between Floors with Douglas vanden Bosch," a curated conversation series directed at elevator and field service industry leaders across North America. Hosted by CEO Douglas vanden Bosch, the series operates on a request-based model where guests submit through a dedicated intake form, with each submission reviewed individually and bookings handled one at a time. This structure distinguishes the series from typical industry podcasts by prioritizing depth and authenticity over volume.
The series is built around independent elevator contractors rather than enterprise buyers, reflecting the focus of totalservice.cloud's software platform. The intake process functions as an indicator of intent, ensuring that guests who participate bring specific viewpoints on regulation, workforce challenges, technology adoption, or business operations. The first three confirmed guests—Don Gelestino of Champion Elevator, Sean Madden of Elevator Strategic Hub, and Lisa Giuffra Diaz of Turf Elevate—represent a mix of independent contracting and industry organizations.
Douglas vanden Bosch emphasized the deliberate nature of the format: "I wanted to create something where the conversation actually belongs to the person sitting across from me. The intake form, the review process, the one-at-a-time booking—none of that is accidental. It keeps the series honest." The series enters the market as a measured counterpoint to high-volume content production in the trades and field service space, aiming to generate unscripted, direct dialogue on guests' own terms outside of any fixed broadcast schedule.
For more information, visit totalservice.cloud.
