Intershop Communications AG, a global provider of B2B e-commerce solutions for the manufacturing, wholesale and distribution sectors, announced its inclusion in The Forrester Wave™: Commerce Solutions, Q3 2026, an independent evaluation of commerce platforms. The company was among the 10 providers assessed in the report, reflecting its deliberate strategy to bring agentic AI tooling into everyday B2B operations where it creates measurable value.
Markus Dranert, CEO of Intershop, stated, "We believe this result reflects our unrelenting focus on B2B and the investments we have made in practical, real-world AI. Our customers, from hidden-champion manufacturers to global industrial powerhouses, need commerce that handles genuine complexity. That is exactly what we build." Andy Stanis, EVP and Managing Director for Intershop Americas, added, "Serious commerce leaders don’t accept platforms that treat B2B as an add-on. We believe Forrester recognizing Intershop validates what our customers experience every day: when the complexity is real, this is the platform engineered for it."
The recognition underscores Intershop's commitment to addressing the unique challenges of B2B commerce, which often involves complex product catalogs, pricing structures, and customer-specific workflows. By integrating agentic AI—autonomous AI systems that can act on behalf of users—Intershop aims to automate routine tasks, provide intelligent recommendations, and streamline operations for its clients.
Intershop serves more than 300 manufacturers, wholesalers, and business associations worldwide, including notable names like Atlas Copco, Kubota, Wurth, Musgrave, and RAJA. The company's platform is designed to help these businesses grow digital sales revenue, improve customer retention, and make sales processes more efficient. With a focus on handling genuine complexity, Intershop positions itself as a key player in the B2B e-commerce space.
The Forrester Wave report is available to Forrester subscribers or for purchase on forrester.com. For more information on what other leading analyst firms say about Intershop, click here.
