Emplify Health by Gundersen has launched Wisconsin’s first dedicated emergency mental health facility, the Emergency Psychiatric Assessment, Treatment and Healing (EmPATH) unit, at its La Crosse campus. The facility, which opened in April, is designed to provide immediate, specialized care for individuals experiencing mental health crises, addressing a critical gap in the state’s healthcare system.
Patients experiencing a mental health emergency will continue to present to the Emergency Room but are then transferred to the new EmPATH unit, where they can stay for up to 23 hours. The unit spans 5,000 square feet and includes eight dedicated exam rooms equipped with technology and resources to facilitate comprehensive assessments and interventions. The calming environment aims to promote safety and comfort for patients, families, and staff.
“We’re excited to offer yet another avenue of care for our neighbors who need support for their mental health,” said Josh Court, director of Emplify Health by Gundersen Behavioral Health. “We understand the critical need for this type of care, and Emplify Health by Gundersen is committed to leading with innovative models like EmPATH.”
Upon arrival, patients meet with a psychiatric provider within the first hour to review diagnoses, treatment plans, and medication. They then work with behavioral health professionals to address the immediate crisis. After stabilization, the patient collaborates with the treatment team to determine the next steps, which may include transfer to inpatient behavioral health or discharge with follow-up in outpatient programs.
The EmPATH model is a key component of Emplify Health’s broader strategy to improve access to mental health services. By providing a dedicated space and streamlined process for emergency psychiatric care, the unit reduces wait times and delivers care tailored to patients’ needs. It also serves as a resource for families and caregivers, offering guidance and support during crises.
“The space is a vital tool for our staff, allowing them to provide immediate and effective care for patients in mental health crises,” Court said. “This space is designed to immediately bring healing to patients, as well as facilitate quick assessments and interventions, ensuring individuals receive the support they need as soon as they arrive. Our goal is to create a safe haven where patients can feel secure and begin their journey toward recovery.”
Emplify Health is a not-for-profit, patient-centered healthcare network with headquarters in Green Bay and La Crosse, Wisconsin. It employs more than 15,000 people, including over 1,400 clinicians, across 11 hospitals and more than 100 clinic locations in Wisconsin, Minnesota, Upper Michigan, and Iowa. For more information, visit emplifyhealth.org.
