Good Times Plumbing & Restoration, a local Chandler plumber, has launched a Sewer & Drain Awareness Initiative across the East Valley, emphasizing that no properly functioning drain should ever back up. From now through the end of March, the company is offering a $39 professional drain opening service along with a free sewer camera inspection with every drain clearing. This initiative aims to help homeowners identify the root cause of recurring backups rather than merely temporarily relieving symptoms, which can lead to water damage that Phoenix and Chandler homeowners are not properly prepared to handle.
"Most homeowners think a drain backup is normal or just something that happens," said Trenton McMinn, Co-Founder and CEO of Good Times Plumbing & Restoration. "The reality is, if a drain is backing up, there's an underlying issue. A healthy plumbing system flows freely. Our goal is not to put a band-aid on the problem — it's to identify what's actually going on inside the line and give homeowners real peace of mind."
Common causes of drain and sewer backups in Arizona homes include root intrusion in sewer lines, pipe belly or improper slope, aging cast iron or clay piping, heavy buildup from grease and debris, and shifting soil conditions. While many companies simply clear a blockage and leave, Good Times Plumbing & Restoration is including a complimentary sewer camera inspection with every drain service to show homeowners exactly what condition their line is in.
"We believe homeowners deserve to see what we see," McMinn added. "If the line is in great shape, we'll show you that. If there's a deeper issue, we'll explain it clearly and give options. Our entire mission is to restore peace of mind, not create fear."
The company's proactive approach focuses on identifying long-term system health rather than recurring emergency calls. By pairing affordable drain service with diagnostic imaging, the team aims to prevent repeat backups, water damage, and costly structural repairs. The Sewer & Drain Awareness Initiative is available to homeowners in Chandler, Gilbert, Queen Creek, Mesa, Scottsdale, and surrounding communities through March 31. Appointments can be scheduled by calling or visiting GoodTimesRestoration.com.
